Delivery times may vary depending on the country. Within the United State and United Kingdom , you will receive your order within 3-7 working days upon placing your order. This includes the fulfillment of an order and printing time for your custom order. Once the order is shipped you will receive an email with the tracking number so you may keep track of it and/or follow-up with it at your convenience.
If you live outside the USA or UK (International Shipping), you will receive your order within 6-16 working days upon placing your order. This includes the fulfillment of an order and printing time for your custom order. Once the order is shipped you will receive an email with the tracking number so you may keep track of it and/or follow-up with it at your convenience.
Estimated delivery date it will appear in Cart page and checkout when you select shipping method.
Should you have any issues or complaints about any courier service provider, please let us know directly by emailing us at support@designtheshirt.com or contacting us via our website.
What do you need to know about ordering internationally?
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.
We highly recommend including your phone number in the order when ordering internationally – this will minimize the risk of an order being lost in transit and make delivery of the order smoother.
My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at support@designtheshirt.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but the new order would be at your expense